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Who we are

Our website address is: https://designfactorymarketing.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Refunds & Returns Policy

Deposits are non-refundable. Our Proofing Approval Policy is easy for our customers to either approve or make changes before final print production begins.

Vehicle Wraps are under warranty for 1 year. Since wraps are meant to be viewed no closer that 8 to 10 feet there may be visible seams and or imperfections. A wrap is only as good as what it is being stuck to or what is being wrapped. If there are dents, rock chips, missing paint, peeling clear coat etc., it will be seen thru the wrap in most cases.

Walls, interior and exterior doors and windows must be clear of debris and be clean.  Wrap material will not stick to bare metal so all metal surfaces must be painted and in good condition with no oxidizing.  Chipping and pealing will be enhanced by wrap.  If surface is not in good condition there will be no guarantee.

Will I have to wash my vehicle before installation?

Yes. All vehicles must be free of dirt, mud, pollen and other agents that my affect the installation process. Additional fees of 100$/hr may apply for the removal of old wrap and or excessive tar or dirt.

Carefully check all the details on your proof and if the layout is to your approval, simply click the green “Approve” button and we can proceed with production.

If the proof needs some changes, you can request a revision by typing in the changes you’d like to make and clicking on the red “Make Changes” button.

Design Factory / THE WRAP PLANET is not responsible for any lost, stolen or damages done to equipment, property and/or vehicle left on premises.

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